Effective Date: 10/01/2026
At Essentia Memoria, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase products, or participate in our community forums.
1. Information We Collect
We collect information to provide better services to our users:
- Account Data: Name, email address, and profile details provided.
- Transaction Data: Billing/shipping addresses and purchase history We do not store credit card details; these are handled by secure payment gateways.
- Community Data: Forum posts, profile pictures, and interaction data.
- Auction & Artisan Data: Bidding history for Auctions and store information for Artisans.
- Technical Data: IP address, browser type, and cookies for site functionality and security.
2. How We Use Your Information
We use your data for the following purposes:
- Service Delivery: To manage your account, process orders, and facilitate auction wins.
- Communication: To send order updates, security alerts, and community notifications.
- Marketplace Coordination: To share necessary shipping details between Artisans and buyers.
- Site Improvement: To analyze user behavior and optimize our forum and marketplace experience.
3. Data Sharing and Third Parties
We do not sell your data. We only share information with third parties in the following cases:
- Artisans/Sellers: When you buy a product from an independent artisan, your shipping info is shared with them for delivery.
- Service Providers: Payment processors (e.g., Stripe, PayPal) and shipping carriers.
- Legal Obligations: If required by law or to protect our rights and safety.
4. Data Retention
- Account Info: Retained as long as your account is active.
- Forum Posts: Public forum content may remain even if an account is deleted to maintain thread continuity, unless a specific removal request is made.
- Transaction Records: Kept for the period required by tax and commercial laws.
5. Your Rights (GDPR/KVKK)
Depending on your location, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to fix inaccurate information.
- Erasure: Request that we delete your account and personal data.
- Data Portability: Request a machine-readable copy of your data.
- Withdraw Consent: You can opt-out of marketing emails at any time.
6. Cookies and Tracking
We use cookies to keep you logged in, remember your shopping cart, and understand how you use our site. You can manage cookie preferences through your browser settings.
7. Security
We implement industry-standard security measures (SSL encryption, secure servers) to protect your data. However, no method of transmission over the internet is 100% secure.
8. Contact Us
For any privacy-related inquiries or to exercise your data rights, please contact our Data Protection Officer:
- Email: contact@essentiamemoria.com
- Address: Guzelyurt, 2148. Street, No: 5/A, Esenyurt/Istanbul/Turkey
